General terms and conditions
Art.1 BOOKING CONFIRMATION - The booking is confirmed the signing of this contract.
Art.2 PAYMENT OF CHARTER PRICE - The payment of the price, or, if it has been paid in advance, the balance of the price, will be at the end of the rental period, before departure.
Art.3 NAVIGATION AREA - The hirer undertakes to limit the navigation of the vessel within the Zone of navigation, and regions within the same area, while the vessel is legally authorized to navigate.
Art.4 AUTHORITY OF THE SKIPPER - The lessor warrants that the skipper reserves the charterer the same attention and the same respect that reserves to the lessor. The skipper will comply with all orders given by the charterer, if reasonable under the diligence of a good sailor. That is to say that the skipper has no obligation to obey orders that, in his opinion, could lead to the ship in ports or places unsafe, or that could prevent the timely delivery of the vessel at the end of the rental period.
Art.5 SAFETY NAVIGATION - To protect the safety of navigation, falls within the competence of the skipper invite those who take improper conduct, dangerous and, in any case, inadequate orderly conduct of the cruise, to leave the vessel.
Passengers are required to present themselves at embarkation thirty minutes in advance of the scheduled departure time. Failure to present boarding within the time described in the previous point does not entitle to any refund. In case of doubt, please consult a member of our crew before leaving the ship that will be able to provide you with all the necessary information. The owner reserves the right to make changes to schedules and / or schedules in the event of unfavorable weather and sea conditions, force majeure or technicaloperational requirements. This right does not entitle the customer to any reimbursement. As far as bathing and circumnavigation are concerned: visits by sea, circumnavigations and stops in the creeks are always optional and subject to weather and sea conditions, judged unquestionable by the Captain of the boat. Any failure to perform for reasons of force majeure or technical operational requirements of the cruise does not give the right to reimbursement , even partial.
It is absolutely prohibited on board:
- Keeping behaviors or attitudes that are or may cause disturbance or disturbance to other passengers;
- Tampering with furniture and equipment on board;
- Wearing or keeping in arms baggage and ammunition
- Bring flammable, explosive, corrosive materials with you, in your luggage. Or in any case dangerous, as well as oxygen, compressed air, gas and similar cylinders; Transport letters and parcels subject to postal charges;
- Throwing objects of any kind into the sea.
Art.6 WITHDRAWAL OF THE LESSEE - If the renter withdraws from the rental agreement, any deposit paid will be returned to the renter in the following ways:
The reservation is considered confirmed only after the advance payment of the 50% deposit. The remaining 50% must be paid no later than two weeks before the tour.
From the moment the booking confirmation is made up to 30 days before the departure date, we will provide a FULL refund of the amount paid.
Starting from 29 days before the departure date up to 15 days before the same we will make a refund equal to 30% of the total paid;
From 14 days before the departure date there is no refund.
The refund is provided only in the event of adverse weather conditions (communicated by the renter) or for problems related to COVID-19 (certifying everything through documentation).
No reimbursement is due to those who do not show up at the agreed time for boarding without having given prior notice.
The calculation of the terms starts from the day following the cancellation date and includes the departure date
Art.7 WITHDRAWAL OF THE RENTER - For reasons of great strength or other strictly personal eligible unpredictability (as health problems), the lessor may terminate the contract, giving timely notice to the charterer. The lessor shall have the right, where possible, to propose an alternative to the charterer, which is such as to result in changes of the programs of the charterer or change the means of transport used to reach the ferry (and landing start ). In any case, you may not agree with the alternative proposal of the charterer and choose to be refunded the amount already paid as an advance, but we can ask the lessor compensation for any further damage.
Art.8 OBLIGATIONS OF THE RENTER - The renter will provide the charterer the vessel in perfect conditions, complete with all the safety equipment required for the type of navigation to be carried out in compliance with applicable regulations and insurance law. About the charterer, by signing this contract, expressly declares that it has signed all insurance as required by law.
Art.9 LIABILITY OF THE LESSEE - The renter is obliged to maintain and preserve the good entrusted to rent with all diligence. In the event of failure, loss and / or damage the vessel or parts thereof, which occurred during the rental period and related to the conduct of the charterer, even if caused by third parties, subject to great strength, the charterer shall pay the renter the cost required to repair or to the recovery of the good or of its parts.
Art.10 FAILURE OR DAMAGE IS NOT EXPECTED - If you experience failure or damage to the vessel not provided or expected, subject to the assumptions referred to in article 8, the renter agrees to make, the time needed for repair, as short as possible. No compensation will be required.
Art.11 CHARACTERISTICS AND CONDITIONS OF CRUISE - The renter declares to have been informed by the lessor, therefore, to have knowledge of the characteristics of a pleasure boat and the terms and conditions of a cruise on it, living spaces and the maximum number of people the boat can carry.
Art.12 Protection of personal data - Pursuant to Article 13 of EC Regulation n. 2016/679 laying down provisions on the protection of personal data, the Company, as data controller, informs that the personal data provided by the passenger will be processed for purposes strictly connected to the management of the contractual relationship and the provision of services, also for by means of information systems, suitable for guaranteeing their security and confidentiality.
Art.13 – Complaints - The passenger, if he finds shortcomings or irregularities in the service rendered by the Company, can notify the Command on board or writing to: firstname.lastname@example.org
Art.14 JURISDICTION - The parties expressly declare that any and all disputes arising from this contract shall be at the processed Court of Trapani.
Art.15 RULES - All matters not provided for in this contract, the parties shall refer expressly to the provisions of the Navigation Code, the Civil Code and the applicable Italian